JRタワーホテル日航札幌

Hotel room and services were absolutely excellent, the views from the room were amazing; I didn't try the breakfast however. The convenience of the hotel directly connected to the station made it really easy to transport our luggage and the suitcase delivery service is also conveniently available in the lobby too. Loved our stay here and can't wait to return!

this is my go to 'transit' hotel whenever I make my annual ski trip to Japan - with my first and last day always being at the JR Tower. The rooms are quite spacious - even the most basic type with enough room to open several suitcases - and the bathroom is also big with all the amenities one might expect. The breakfast is also excellent; with a huge spread of freshly prepared and yummy foods. The staff at the lobby are also top notch. They are always very pleasant and helpful, and really provide a sense of calm that one needs after a long day of travel .

The hotel accidentally damaged the wheel of my wife’s carry-on luggage, but they took full responsibility and promptly purchased a brand-new replacement for us, which was truly appreciated. From the moment I arrived, I was warmly greeted and assisted with all inquiries and luggage. The service was impeccable—Japanese hospitality at its very best. Lastly, I must highly commend the team for their extraordinary effort and care. I accidentally left my reading glasses on the desk and only realized it about 15 minutes after leaving the hotel, with no chance of returning by car. Remarkably, the staff personally took the train and delivered the glasses to me at the airport check-in counter. As a token of my gratitude, I reimbursed their travel expenses and added a little extra to show my appreciation. I later received the following message, which I quote: “Thank you as well for the generous tip. Many of our staff members, myself included, will be working through the Christmas and New Year holidays, so we plan to enjoy some traditional Japanese sweets together. Once again, thank you very much for your thoughtfulness.” One of the best experiences I’ve ever had at a modern downtown hotel in Japan.

Wonderful Hotel with amazing Lobby-Bell- Staff Review of JR Tower Hotel Nikko Sapporo Pending review Reviewed We stayed a week in Niseko at the “Ritz Carlton Reserve” and decided to go to Sapporo for a one night trip and chose the HR Tower Hotel Nikko. Frankly we were impressed as it us not easy to from a Ritz Carlton Reserve to any other hotel and feel impressed! The Sapporo Nikko is great; we loved the great service provided by all staff but specially the lobby “Bell Staff”, they were suite welcoming and attending to all our needs! We also enjoyed the service of the Libby lounge staff as well as the restaurant staff on the 35 th floor. However the food “Chefs set menu” was not as good as expected; with the main item “Hokkaido beef” being EXTREMELY chewy and in-eatable! The lobby lounge menu is a too limited for the all day dining place. Room service only available from 6-10pm which is rather unusual for a 5 star hotel. After 10pm there is no more food and beverage service in this hotel which I think is a mistake for a 5 star hotel! The rooms (2) we had were on the 32nd floor with stunning views and good amenities and comfy bed and great shower! We selected the “corner room” at about 42 sqm which is rather large for a Japanese city hotel! We love this hotel and will stay there again!

One thing that impresses me was the attentiveness and friendliness of the staffs. The moment you enter the lobby, they are ready to assist you, no matter what matters you have: whether it is checking in, asking for directions, or even recommendations where to have dinner! Check in was smooth and view from the hotel room is great. Breakfast is at 35F, and if you wakes up early, you will have a chance to catch the sunrise! Variety of food is great and everything is tasty! Overall, a comfortable stay! Last but not the least, this hotel is just located next to Sapporo Station!